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Live arrival guarantee only on shipments sent airport to airport (airfreight), picked-up by customer within 4 hours of arrival.    

                                                                                                     No live arrival guarantee for shipments delayed or mishandled by the carrier.

                                                                                                Claims must be placed with carrier.

                                                                                                     No live arrival guarantee on shipments sent to destinations below 40(f) degrees or above 89(f) degrees.

                                                                                                     No live arrival guarantee on amphibians at anytime.  

                                                                                                      All claims and unacceptable animals must be called in within 24 hours of arrival with digital pictures.

                                               Hours of Operations:



                      Monday - Friday 9am to 5pm (EST)


                                Saturday 9am to 1pm

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Shipped 6 days a week. Place your domestic order before 3:00 pm to have it shipped that same day.

Air Freight from Miami airport to your closest airport via: Delta Cargo, US Air, Continental, Northwest, Southwest, Midway, Lufthansa, Swiss Air, Air France, China Air, British Airways, Taca, Copa, Lan Airlines, Mexicana, Aeromexico, Avianca, Alitalia, Iberia, Southwest, Virgin Atlantic...and many more. Door to Door Priority and Next Day Air Service with UPS and FEdex.

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Shipments sent prepaid with the following credit cards/debit cards: VISA, Mastercard, American Express and Discover . Bank transfer or deposit to our account is also available.

Opening Hours

Mon - Fri: 9am - 6pm
​​Saturday: 9am - 1pm
​Sunday: Closed

About Us

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